Looking for Answers?
We often get questions about our products, company, or custom requests. Our most commonly asked questions are below.
Table of Contents
About the Company
We are a small family-based business located in Dassel, MN.
Our small team of amazing people love what they do and take pride in their work.
More about us and our mission statement.
All our products are made in USA. Our retail store and shop is located in Dassel, MN. We strongly believe in supporting companies that make their products in the USA.
Yes! We have a retail store in Dassel, MN:
Heirloom Products
231 Atlantic Ave W
Dassel, MN 55325
Interested in seeing our stores somewhere else? Get in touch!
Products
All our products are made in USA. Our retail store and shop is located in Dassel, MN. We strongly believe in supporting companies that make their products in the USA.
All our products are made in the U.S.A. at our store located in Dassel, MN.
We are an authorized BOROUX® seller of new systems. We currently stock the Legacy™ and Legacy™ Compact size water filter systems.
The wooden stands and accessories we manufacture are compatible with BOROUX® water filters and other gravity-fed water filtration systems.
BOROUX® is a registered trademark of James Enterprise Inc (JEI). BOROUX® manufactures BOROUX® water filter systems. Heirloom Products® is a registered trademark of Heirloom Products LLC. Heirloom Products® manufactures water filter stands and other home-related wood products.
Yes, we are an authorized Berkey® dealer! We currently stock Travel, Big, & Royal Berkey® size water filter systems.
Read More (Authorized Berkey Dealers)
The wooden stands we manufacture are compatible with Berkey® water filters and other gravity-fed water filtration systems.
Berkey® is a registered trademark of New Millennium Concepts, Ltd. (NMCL). NMCL manufactures Berkey® water filter systems. Heirloom Products® is a registered trademark of Heirloom Products LLC. Heirloom Products® manufactures water filter stands and other home-related wood products.
Heirloom Products® manufactures wood floor stands, countertop stands, and portable stands compatible with BOROUX® and Berkey® water filter systems.
Orders
Order confirmations are sent to your email address right away. Please check your spam folder. If you need help finding your order information, please contact us directly.
Yes, please contact us directly.
Yes, please contact us directly.
Shipping
Most orders ship within 2-4 business days. If your order includes any customization or gift wrap, your order will ship within 4-7 business days.
Yes, if you select Priority Mail during checkout your order will be shipped faster.
Our return policy is returns are accepted within 30 days if the product is in like-new condition. Buyer pays return shipping.
Returns
Our return policy is returns are accepted within 30 days if the product is in like-new condition. Buyer pays return shipping. READ MORE
Warranty
Yes. The products we manufacture are backed by a 10-year warranty. Register your product here.
